Hi PractiTesters!
Sometimes customers may experience the issue when their corporate network blocks PractiTest URLs hence the application can’t work properly.
If you encounter such an issue, please make sure to whitelist following URLs in your corporate network:
For US datacenter:
Main application: https://.practitest.com, https://.practitest.app, https://*.s3.amazonaws.com
More explicitly (but may change):
Main application: https://prod.practitest.com
Main application (authentication): https://auth-prod.practitest.app
Main application (realtime updates): wss://us1-collab.practitest.com
Main application (attachments download): https://pt-attachments-production.s3.amazonaws.com
Main application (static assets): https://pt-public.practitest.com
Main application (API): https://api.practitest.com
Other:
Main application (3rd party JS): https://cdnjs.cloudflare.com
Main application (google analytics): https://www.google-analytics.com
Main application (Intercom): https://widget.intercom.io
Main application (Intercom): https://js.intercomcdn.com
Main application (Intercom): https://api-iam.intercom.io
Main application (Intercom): wss://nexus-websocket-a.intercom.io
Main application (rollbar): https://api.rollbar.com
JIRA server integration:
wss://proxy.practitest.com
Eggplant Functional integration:
wss://us1-webhook-bridge.practitest.com
Integration Server:
https://us1-integration.practitest.com/
https://us1-integration.practitest.app/
For EU datacenter:
Main application: https://.practitest.app, https://.s3.amazonaws.com
More explicitly (but may change):
Main application: https://eu1-prod.practitest.app
Main application: https://eu1.practitest.app
Main application (authentication): https://auth-prod.practitest.app
Main application (realtime updates): wss://eu1-collab-prod.practitest.app
Main application (attachments download): https://pt-attachments-production.s3.amazonaws.com
Main application (static assets): https://pt-public.practitest.com
Main application (API): https://eu1-prod-api.practitest.app
Other:
Main application (3rd party JS): https://cdnjs.cloudflare.com
Main application (google analytics): https://www.google-analytics.com
Main application (Intercom): https://widget.intercom.io
Main application (Intercom): https://js.intercomcdn.com
Main application (Intercom): https://api-iam.intercom.io
Main application (Intercom): wss://nexus-websocket-a.intercom.io
Main application (rollbar): https://api.rollbar.com
JIRA server integration:
wss://eu1-jira-proxy-prod.practitest.app
wss://eu1-jira-proxy.practitest.app
Eggplant Functional integration:
wss://eu1-webhook-bridge-prod.practitest.app
wss://eu1-webhook-bridge.practitest.app
Integration Server:
https://eu1-integration-prod.practitest.app/
https://eu1-integration.practitest.app/
As always, we are happy to answer any questions you might have.