Test Reviews and notifications

One area we’re still trying to figure out is how to handle test reviews. In our previous tool, we could select one or more reviewers on a test, and those users would automatically receive an email notification. In PractiTest, we added custom fields to capture reviewers, but it doesn’t seem like users are consistently notified when a test is saved or updated. We couldn’t find guidance on this in the Help Center. Could you let us know what the recommended way is to manage test reviews and notifications in PractiTest, especially when more than one person needs to review the same test?

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Hello! Yes, this is possible by assigning multiple users to a test using a custom user group.

For example, you can create groups such as Developer Reviewers or Other Reviewers and assign the test to the group instead of individual users. PractiTest fully supports assigning tests to user groups, and all users in the group will receive the notification.

How to set this up:

  1. Go to Project Settings → Users and Groups

  2. Click Create New Group

  3. Enter a group name and click Create

  4. Add the relevant users to the group

  5. Assign your test cases to this user group

Once assigned, any user included in the group will be notified automatically.

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Thank you Elly!