Hello,
If I added users in another project, would we have to pay for those users even if they are the exact same user in a different project?
Hi,
Thanks for your question.
Regarding your users this is actually a feature of the system and it is not related to payments.
Actually we don’t look into your projects when charging your account, only at your users, and so if you have 3 users distributed some way or another in 7 projects, for us it is still 3 users and we will charge accordingly - you can read more about it here.