How to get invoices

[christine]

Hi all,

As you know you get monthly receipts from BlueSnap who is our re-seller as all payments are performed via them.

In case you need a formal invoice, please follow steps below:

Go to: Account Login
Enter your username: XXXXXXXXXXXXX
(If you do not have your password you can reset it there)

Please contact us or BlueSnap support in case you don’t know your username.

Once inside the system:

1. Click the blue hyperlink that says 'Changes Report‘ on the bottom of the page.
2. Run the report using the criteria you require.
3. In the ‘Ref #’ column, click on the blue hyperlinks - each link will lead to the referenced invoice.

Hope that helps!
Christine

[Antony]

I wanted to add some further information…

If you don’t know your username, please ask our support representitive to find it for you…
It will be a very long number… Then please use the forgot password option and
then you will get a password reset email from bluesnap to the email
address in bluesnap…

Once inside the account, you can see details of your payments, reprint the invoices, change your email address and also add a vat number to your account!

With best wishes,
Antony