Hi PractiTesters,
In case the account owner leaves the company without transferring his role to another user, the PractiTest user that still works in the company should log in using the credentials of the account owner (use the ‘Forgot my password’ option if needed), then go to the Account Settings and perform the following:
Manage Users->Account Owners and Personal API Tokens->Find the target user and click on “Make an Account Owner” button.
Have a great week! 