PractiTest Discussion Forum

Field pt_id was not found

I’m trying to integrate with Jira
and I got an error message that I don’t understand

Can you clarify?

Hi David,

In order to have the two way integration working properly, all issues that should be connected to PractiTest must have the pt_id custom field pre-filled with a valid number.

To verify that this has been configured properly, please do the following:

– Run a Test from PractiTest

– Click “Fail and Issue” → this should open a new tab or window in your issue management system

– Verify that:

You are able to see the pt_id custom field in the opened window form
The pt_id must be pre-filled with an auto-generated a number.

If this is not the case, please go back to the specific integration documentation and review how to perform this operation.